Shipping policy

Thank you for visiting and shopping at Forest Finds Candle Co.

 

All of our orders are shipped via [USPS/UPS]. You will receive an email update with your tracking number once your order has shipped!

 

Delivery Times

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.

 

 

Tracking Your Order

Once your order has shipped, you will receive a tracking email within [INSERT TRACKING EMAIL TIMEFRAME HERE]. Please allow [USPS/UPS] up to 48 hours to reflect updates on their tracking page.

 

Customs, Duties, and Import Taxes

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

 

Damages and Missing Orders

If you received your order damaged, or if the order appears to be lost during shipping, please contact us so we can help file a claim. A refund or replacement may be issued pending your cooperation during the claim process.